Technical Support

Welcome to Ax3soft support center which provides technical support for  customers world wide. You can find all kinds of support documents that we provide to help you get started with our products and learn product tips and tricks, and resources to improve your understanding on network security and network analysis. If you would like to contact our support engineers, please send an email to .

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Network Intrusion Detection System - Sax2


Unicorn Network Analyzer

Scout Process Activity Monitor


Reporting Problem

When report a problem, please include the following information:

1. Is the problem reproducible? If so, how?
2. What version of Windows are you running (Windows 95, Windows NT 4.0, etc.)?
3. What version of product are you running (to check the version, choose About  from   the Help menu)? Please include the entire "version" line in your problem report.
4. If a dialog box with an error message was displayed, please include the full text of dialog box and the text in title bar.

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